Feedback

We at Patty N Shake aim to bring all of our customers the very best value for money, services and food around Newcastle Under Lyme. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Has yet too arrive

Ashton, 11 Jan 2021

Took my money, said it’s been delivered no food shown up tried ringing them multiple times no ones answered. DO NOT ORDER FROM HERE!!!

Molly, 11 Jan 2021

Wonderful meal. Cooked to perfection. The super burger was amazing. Will be ordering again! Thank you.

Lee, 09 Jan 2021

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Order never received

Andy, 07 Jan 2021

Did not receive the order placed at 8pm.

Kimberly, 07 Jan 2021

Love the food from here, the waffles are too die for, only let down is that I’ve tried to order from here on two separate occasions and have had my order cancelled and refunded but you are still advertising as open, hope this gets sorted soon

Hollie Brindley, 29 Dec 2020

Well I have had good from here before and it was lovely! Not this time arrived cold the natchos where soggy cold and tasteless! The strawberry drink was nice but not made with fresh strawberries at all and £4.50 I expected it! Won’t be returning

Amy Smith, 18 Dec 2020

Really disappointed, we aren’t very far from the restaurant and yet the food is cold, don’t expect to pay £20 to then have to microwave the food,

Kerry, 10 Dec 2020

I ordered tonight on just eat. I had the children's chicken nuggets and chips and fruit shoot but the fruit shoot was missing. I also ordered the chicken chips and steamed veg I didn't get the veg just one slice of tomato lettuce and onion. I ordered two waffles with strawberries the waffles were soggy and some of the strawberries were overripe unfortunately all we had eaten was the chicken and some chips and my daughter had her nuggets. The rest went in the bin as the deserts didn't look appealing after the mains we just weren't impressed. Sad ad it all sounds so lovely on the menu but very different when I received it. We did receive a fizzy drink so not sure if that was to replace my daughter's fruit shoot but she cant have fizzy drinks anyway. I just expected much better food considering it was or restaurant prices. I would expect this kind of food from a kebab corner shop for drunk people to eat but definitely not for me unfortunately. Sorry to complain I just expected better than what we got.

Jade, 19 Nov 2020

Driver told me I was lucky he came due to my location.. Thats an app issue. £14 for a burger and you don't get chips with it. Waffle was doughy and undercooked, one strawberry chopped on it, for £5.40 it's a rip off. I'll never use this app or the takeaway again.

Sarah, 20 Sep 2020

Extremely good value for money, this is probably the best burger I've eaten full stop, let alone takeaway

Connor, 12 Jun 2020

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wow! that's was the best chicken burger me and the kids have EVER tasted!! the food was so tasty that we didn't even care that one portion of onion rings was missing. I've already advised a friend to order the same meals!

Liz, 07 May 2020

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Mozzarella sticks and chips were really good, would have liked more salad on the wrap as it was a little soggy. Good portion sizes.

Emily, 03 May 2020

Delicious

Emily, 13 Mar 2020

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Halil Gozukucuk, 31 Jan 2020

  Reply : Adam?n dibii

Love the chicken burger. Highly recommend :)

Ailie, 01 Nov 2019

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Amazing food every time

Katie, 25 Oct 2019

Just got it but there's no free cookie dough with the over £15 order

Amy, 25 Oct 2019

absolutely love you guys xx

Nikolai, 22 Oct 2019

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Superb food. Thank you

Adam Deeb, 07 Oct 2019

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I have take aways daily. This is the best in Stoke and Newcastle region. Chicken on bone is so fresh. Salad is fresh like new. Not a scintilla of old stuff like other restaurants do. Burgers/ curly fries and desserts outstanding. Delivery man is friendly. Perhaps can improve slightly on delivery times. But food is stunning. Thank you

Adam Deeb, 06 Oct 2019

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I have take aways daily. This is the best in Stoke and Newcastle region. Chicken on bone is so fresh. Salad is fresh like new. Not a scintilla of old stuff like other restaurants do. Burgers/ curly fries and desserts outstanding. Delivery man is friendly. Perhaps can improve slightly on delivery times. But food is stunning. Thank you

Adam Deeb, 06 Oct 2019

The best one in town,i enjoyed everything from you guys i dont need to see other comments this is my opinion.

Tom, 15 Aug 2019

  Reply : And we enjoyed serving you Tom! See you next time ?

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Imran Hamigi, 07 Apr 2019

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Imran Hamigi, 07 Apr 2019

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Rob Dilworth, 04 Apr 2019